Remodeling: Customer Satisfactionhttp://www4.remodeling.hw.net/sales-and-marketing/marketing/customer-satisfaction/customer-satisfaction.aspx?view=rss&id=Query_tcm1765136<url /><link /></image><description>The Information Source for the Home Building Industry</description><language>en-us</language><pubDate /><webMaster /><item><title>Communicating Clearlyhttp://www4.remodeling.hw.net/owner-issues/figuratively-speaking.aspx?rssLink=Figuratively+SpeakingClear, effective communication with your clients and your team is a challenge, but it's a goal worth striving for.Q and A With Shari Perez and Graham Vandergrift, Southwest Airlineshttp://www4.remodeling.hw.net/customer-satisfaction/ten-minutes-with-perez-and-vandergrift.aspx?rssLink=Ten+Minutes+With+...Shari Perez and Graham Vandergrift of Southwest Airlines reveal how the airline motivates employees to deliver heartfelt, outstanding customer service.Protecting and Strengthening Your Reputation Onlinehttp://www4.remodeling.hw.net/internet/come-blow-your-horns.aspx?rssLink=Come%2c+Blow+Your+HornsWith more consumers researching companies online and ranking their services through consumer-oriented social evaluation websites, it pays to be proactive in maintaining your online reputation.Getting Client Feedbackhttp://www4.remodeling.hw.net/owner-issues/feel-the-love.aspx?rssLink=Feel+the+LoveA client feedback process throughout a remodeling job ensures that you address issues as they arise. The result: happy clients and more referrals.Painless Business Generation for Production Staffhttp://www4.remodeling.hw.net/production-manager/production-profitability.aspx?rssLink=Production+ProfitabilityBy leveraging the day-to-day contact your production staff have with homeowners, you can build trust, improve profits, and sail through change orders.Turning Your Clients Into Fanshttp://www4.remodeling.hw.net/customer-satisfaction/turning-clients-into-fans.aspx?rssLink=Turning+Clients+Into+FansGetting all your employees to work on providing top-notch customer service will help turn clients into fans.Cost Savings Award Motivates Staff, Delights Clientshttp://www4.remodeling.hw.net/job-costing/added-value.aspx?rssLink=Added+ValueA Virginia remodeling company offers its employees a monetary award for ideas that save clients money.Remodeling Owner's Manualhttp://www4.remodeling.hw.net/customer-satisfaction/book-it.aspx?rssLink=Book+ItOne remodeler gathers all appliance information, contracts, and more into a binder to create an owner's manual for clients.How to Hit That Budget Targethttp://www4.remodeling.hw.net/sales/target-shooting.aspx?rssLink=Target+ShootingUsing job cost percentages aids one remodeler in value-engineering and helps clients stay on budget.Enhancing the Experiencehttp://www4.remodeling.hw.net/economic-conditions/enhancing-the-experience.aspx?rssLink=Enhancing+the+ExperienceBuilding on strengths and updating its marketing focus keeps leads coming in for this San Diego remodeling company. Businesses That Model Upbeat Behavior Gain Loyal Customers and Staffhttp://www4.remodeling.hw.net/company-culture/pass-it-on.aspx?rssLink=Pass+It+OnA visit to an airport restaurant demonstrates that companies benefit by institutionalizing friendliness, courtesy, and good humor.One Day, Five Homes: Neighbors Cheer Remodeler's Local Commitmenthttp://www4.remodeling.hw.net/marketing/at-home-in-their-hood.aspx?rssLink=Fisher+Group's+open+houseIf hosting a remodeled-home open house can be nerve-wracking, imagine the anxiety that might come with hosting five open houses in one neighborhood, in a two-hour window, on one day.Keeping Clients Abreast of Your Company Changeshttp://www4.remodeling.hw.net/owner-issues/client-confidence.aspx?rssLink=Client+ConfidenceIn a rough economy, with layoffs taking place, client confidence may be shaken by your company's staffing changes. Keeping clients informed can alleviate their anxiety.Staying Powerhttp://www4.remodeling.hw.net/owner-issues/staying-power.aspx?rssLink=Staying+PowerThese remodeling companies have been in business for 25 years or more. What’s the secret to their long-term success?Luxury Magazine Editor Talks About Upscale Trendshttp://www4.remodeling.hw.net/remodeling-trends/ten-minutes-with-erika-heet.aspx?rssLink=Ten+Minutes+With+Erika+HeetErika Heet is editor of The Robb Report Collection and senior editor of Robb Report, a magazine originally sent to people who bought a Rolls-Royce, to complement their purchase, but later expanded to include a wider luxury market. The magazine is published monthly and has a circulation of 113,000 affluent consumers.What Makes an Effective E-Mail Newsletter?http://www4.remodeling.hw.net/marketing/e-letter-perfect.aspx?rssLink=E-Letter+PerfectProliferating popularity of e-mail newsletters compounds potential payoff, challenges for remodelers.Clients Getting to Know Your Remodeling Staff Before the Job Startshttp://www4.remodeling.hw.net/customer-satisfaction/dont-i-know-you.aspx?rssLink=Don%e2%80%99t+I+Know+You%3fClients will be more comfortable when they know who will be working in their home. Staff bios and photos are one way for clients to get to know your staff.Work With a Remodeling Coach For Best Communcationhttp://www4.remodeling.hw.net/customer-satisfaction/sound-advice.aspx?rssLink=Reva+Kussmaul%3a+Sound+AdviceA remodeling coach can take the mystery out of remodeling by bridging the communication gap between homeowner and contractor.Transformative Powers of Before and After Photoshttp://www4.remodeling.hw.net/marketing/seeing-the-difference.aspx?rssLink=Seeing+the+DifferenceComparing before and after photographs reveals the dramatic changes and craftsmanship of high-end remodels.Interview With Travel Concierge Company Owner Sara Ryan Duffyhttp://www4.remodeling.hw.net/owner-issues/ten-minutes-with-sara-ryan-duffy.aspx?rssLink=Ten+Minutes+With+%3a+Sara+Ryan+DuffyAn interview with the president of SRD International, in Los Angeles, a travel concierge company.